May 19, 2009 11:00 AM CDT

MCAA Announces New MQI Seminar

Applying the quality process to the masonry industry

By Sharyl Toynton

The Mason Contractors Association of America has announced a new date and location for the Masonry Quality Institute (MQI) seminar:

June 10-11, 2009
8:00 AM – 4:00 PM
Moreno, Valley, CA

The MQI will provide you the ability to measure your company’s level of quality. In this 2 day course you will learn to assist masons in evaluating their services, meeting stringent customer expectations, and improving their profitability. You will be leaving this course with knowledge on the quality process, detailed implementation of the basic principles of quality, and team building along with problem solving.

This course is a requirement for National Certification and is worth 16 credits. To register, please download the registration form. Please contact Sharyl Toynton at 847-301-0001, e-mail stoynton@masoncontractors.org or visit certification.masoncontractors.org for more information.

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About the Author

Sharyl Toynton was formerly the Director of Certification and Education for the Mason Contractors Association of America.